Over 20 Years of Creating & Implementing HR People, Process, and Technology Solutions
People. Whether you love them or you find it challenging to lead them, there is no way around them – your business needs people.
We’ll show you how organizations that focus on the development of their people also develop a key competitive advantage.
We believe people want to do a good job but are often constrained by bad processes and ineffective technology.
We’ll show you how continuous improvement of your processes and technology allows your people to perform productive work contributing to the bottom line.
Service Areas:
➤ Human Capital Management Practices
➤ Strategy Deployment
➤ Operational Excellence
➤ Change Management & Transformation
➤ M&A Lifecycle & Integration
➤ Divestiture Separation
➤ Leadership / Executive Coaching
The advantage, we bring together the three elements of people, processes and technology to implement lasting change, build cohesive teams, and grow your business!
Go beyond best practice sharing. Go West!
Our solutions & services for people, processes, and technology are strategic and produce real-world results.
Let us design and implement a custom solution for you.
People
Talent Acquisition lifecycle design to increase the speed of hiring including on-boarding, retention strategies, and ensuring fair practices when utilizing AI.
Change Management and Cultural Transformation strategy development designed to escalate movement along the organizational maturity model and achieve continuous sustainability.
Partnering with Leadership to build confidence and resilience when transforming the organization. Change is difficult for everyone involved and we’ll help you stay the course when giving up is not an option. We’ll also help craft communications for open and honest conversations with employees.
Career Development Coaching and becoming a better employee or leader. Leadership sessions on becoming a Servant Leader and why the future of work is focused on the people.
Processes
Strategic HR Operations and center of excellence infrastructure to increase productivity, decrease cost, and ensure legal and ethical compliance.
Lead and Design HR M&A Lifecycle working with senior business leaders, legal, and finance leaders. Partnering, coaching, and advising HR.
Project Management to lead HR process design, continuous improvement, and implementations including required communications and training curriculum.
Divestiture separation Temporary Service Agreement (TSA) advisory and post-TSA-signing execution.
Technology
Vendor Management Selection of services and contract negotiations working with legal, finance, and procurement/contract management.
Project Management of system initiatives and integrations.
All of our solutions and services incorporate ethics and compliance best practices.
Meet Carmen G. West
Founder, Senior Human Resources Executive
Carmen is a Senior Global Human Capital Management & Change Transformation Executive. Leading and consulting with over 20 years of progressive human resources (HR) experience expanding diverse functions within human capital management, change management & cultural transformation, project management, and building high-performing teams. A servant leader who thrives on helping people at all levels be the best they can be --- to choose to be great!
Prior to starting West Advantage Human Resources in 2019, Carmen held several Senior and Executive positions with companies such as McGraw-Hill (formerly McGraw-Hill Education), NiSource, Spectrum (formerly Time Warner Cable), The Scotts Miracle-Gro Company, Burgess and Niple, Inc., and DLZ Corporation. In Carmen’s leadership roles she executed Center of Excellence (COE) HR Operations people, programs/processes, and systems transformations across the globe.
A proud graduate of Bowling Green State University, Carmen has managed her career with purpose, accepting leadership opportunities that provided growth potential for herself, the companies, and the people she served. As a passionate HR leader, she quickly identifies the necessary action to produce the best results and is accredited for challenging her teams and individuals to achieve the unachievable.
Carmen has received various corporate awards and recognitions. Her public speaking engagements include Operational Process Excellence (OPEX) July 2017: “The Relationship between Culture and Engagement When Undergoing a Transformation” and OPEX World Summit January 2018: “Leadership Traits and Skills Needed to Drive Business Transformation”.
Carmen is the wife of an IT Professional and a former naval aviator. They now live in Anthem, AZ and enjoy traveling to experience different cultures, and giving back — paying it forward.
What people are saying…
“Carmen truly cares about people and adding value. She is a strategic HR leader with a clear understanding of the strategic and administrative roles of HR. I am most grateful for her genuine enthusiasm, caring leadership style, and integrity.”
Donna A. James
Managing Director of Lardon & Associates, LLC and Co-Founder of The Center for Healthy Families
“With such a diverse and extensive Human Resources background, Carmen understands how employers look at employees and situations, and can advise on the best approach to achieve the desired outcome.”
G.R.
Sr. Global Marketing Communications Manager
“I had the privilege of collaborating with Carmen West. During our partnership, Carmen demonstrated strategic leadership by designing talent acquisition lifecycles, implementing transformative change strategies, and delivering cutting-edge HR technology solutions. Her passion, empathy, integrity, and caring spirit were not only evident in her approach but also translated into tangible outcomes, contributing significantly to the success of HR initiatives and the overall prosperity of the organization she serves.”
R.S.
Accounting / Finance Leader
“I can rely on Carmen’s knowledge, creative and strategic thinking skills whenever I need help with a challenge. Carmen is a true asset to any organization and team fortunate enough to work with her.”
A.S. HRIS Applications Management
"With her years of business and HR expertise, Carmen adds value and has proven to be an influential leader and regarded as a trusted advisor from the C-Suite down. What defines Carmen is far from her many accomplishments and awards she has achieved. Carmen's passion, empathy, enthusiasm, integrity, and caring spirit are why I am honored to know her as a professional colleague and trusted friend."
Denise Stump
Former Executive and Chief Human Resources Officer
The Scotts Miracle-Gro Company